Privacy Policy
Privacy Policy for Moonflower Rising
Effective Date: October 10, 2025
Moonflower Rising (“we,” “our,” or “us”) is committed to protecting the privacy, dignity, and trust of every individual who interacts with our organization. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, participate in our programs, or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide Voluntarily
- Name, email address, phone number
- Mailing address (for donations or correspondence)
- Information submitted through contact forms
- Volunteer applications and intake forms
- Event registrations
- Peer support interest or intake information
b. Sensitive Information (Limited & Protected)
Because we are a mental health–focused organization, you may choose to share personal experiences or emotional concerns. We:
- Only collect what is necessary
- Do not require disclosure of sensitive information unless voluntarily provided
- Handle all such information with strict confidentiality
c. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide support resources
- Coordinate volunteer opportunities and communication
- Process donations and provide receipts
- Register you for events or programs
- Improve our website and services
- Send updates, newsletters, or announcements (you may opt out anytime)
3. Peer Support & Confidentiality
Moonflower Rising provides peer support services, not clinical or medical treatment.
- Information shared in peer support settings is treated with respect and confidentiality
- We do not share personal stories or identifying information without explicit permission
- However, confidentiality may be limited if there is a risk of harm to yourself or others, or when required by law
4. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share information only in the following cases:
- With trusted service providers (e.g., payment processors, email platforms)
- When required by law or legal process
- To protect the safety of individuals or the public
5. Donations & Financial Information
All donations are processed through secure third-party platforms. We do not store your full payment information (such as credit card numbers).
You may receive:
- Donation receipts
- Occasional updates on how your contributions are used
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Understand website traffic and usage
- Customize content
You can adjust your browser settings to refuse cookies if you prefer.
7. Data Security
We take reasonable and appropriate steps to protect your information, including:
- Secure platforms and encrypted connections (SSL)
- Limited access to sensitive information
- Administrative safeguards for volunteers and staff
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Ask for your information to be deleted (where applicable)
- Opt out of communications at any time
To make a request, contact us using the information below.
9. Children’s Privacy
Our services are intended for adolescents and young adults, but we do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such data, we will delete it promptly.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
11. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact:
Moonflower Rising
Email: info@moonflowerrising.org
Location: Springfield Missouri, United States
Your trust matters to us. We are committed to creating a safe, respectful, and empowering space for healing, connection, and support.